Cask Care - Troubleshooting

Problem

My beer won’t pull through easily

Possible issues

• Check the gas bottle, is it switched on or possibly empty?
• Is the gas assist motor switched on?
• Check hard peg has been switched for soft peg, or the valve is open on vertical dispense.
• Check hop filters are clean.

Problem

My beer is lively when pulling through the handpull

Possible issues

• Cellar temperature should be 11–13°C.
• Are your lines clean?
• Replace or add hop filters to create a better seal.
• The beer is under-conditioned. How long has it been left to condition?
• Has the drop line got a kink in it?
• Is the beer being pulled or dispensed too quickly?

Problem

My beer tastes funny

Potential issues

• Has the beer been on dispense longer than three days?
• Are your lines clean?
• Is your cellar clean and between 11–13°C?
• Is the product past its Best Before Date?
• Has the beer sat in the line overnight?

General Troubleshooting

Does it do the same when pulling through water?

• If yes, then it’s most likely an equipment fault.
• If no, it’s something to do with the handling of the beer (pegs, conditioning, sparklers).

Does it do it on all your other lines?

• If yes, then most likely a gas or temperature issue for it to affect all the other beers.
• If no, then most likely a single tap issue or issue with the handling of the beer (pegs, conditioning, sparklers).